Evaluating Public Service Mall Performance: An Expectancy Confirmation Theory Approach to Citizen Trust and Service Usage Intentions. Journal of Sustainable and Economic Management, [S. l.], v. 1, n. 1, p. 1–13, 2026. Disponível em: https://josem.adicita.org/josem/article/view/3. Acesso em: 25 sep. 2026.